Appearance
Synthetic Users Pricing (old)
Enterprise pricing
| Yearly Price (USD) | Interviews per year / Synthetic Users |
|---|---|
| 22,999 | 1000 |
| 27,999 | 2,000 |
| 34,999 | 3,000 |
| 200,000 | Unlimited |
Enterprise pricing contains the following:
RAG (Enrichment with the client's sources) has the following limits:
• PDF format only
• 100MB and 100 pages per document limit
• 3 document limit per study
LLM shuffle with frontier models
More in-depth insight reports
Priority in interview generation
Dedicated research agents to help you plan your research
Priority access to new features
Priority support and dedicated account manager
SSO access
Enhanced security features and compliance certifications
Knowledgegraph
PRISMA™: Run multi-studies with global reports.
For API access please contact us
Interview limits
Inside any interview you can ask 20 follow-up questions.
Seats
Each account includes 5 seats. Every extra seat is charged at $75 per seat per month (billed annually).
5 to 100 ($75 per month per user, billed annually).
101 to 500 ($55 per month per user, billed annually).
501+ ($40 per month per user, billed annually).
Dedicated RAG Integration Pricing
For clients requiring standalone RAG (Retrieval-Augmented Generation) integration, we offer dedicated pricing separate from standard enterprise and API plans. This allows you to connect proprietary documents directly into Synthetic Users’ research workflows.
| Tier | Documents / Study | Size Limits | Yearly Price (USD) | Notes |
|---|---|---|---|---|
| RAG Starter | Up to 3 documents | 100 MB & 100 pages per doc | Part or ALL Enterprise plans | Ideal for enterprises that don’t require a lot of RAG |
| RAG Professional | Up to 10 documents | 200 MB & 200 pages per doc | 24,999 | Supports larger-scale testing and multiple business units. |
| RAG Enterprise | Unlimited documents | 500 MB & 500 pages per doc | Custom (starts at 50,000) | Includes priority ingestion pipelines, SLAs, and dedicated support. |
Additional Details:
- Supported file type: PDF (other formats by request).
- RAG integration allows client-provided knowledge to be retrieved securely during interviews.
- Metadata extraction, indexing, and query optimization included.
- Enterprise tier includes enhanced compliance reviews, encryption at rest & transit, and SLA-backed response times.
Price Comparison for 1000 In-depth interviews : Traditional Research vs. Synthetic Users
Conducting 1,000 in-depth interviews manually is not only slow — it’s also incredibly expensive once all hidden and indirect costs are accounted for. Below is a full comparison including participant recruitment, interviewing, and analysis/synthesis phases:
| Component | Traditional Research | Synthetic Users (Enterprise Plan) |
|---|---|---|
| Participant incentives | $50,000 ($50 x 1,000) | N/A – simulated users |
| Recruitment & logistics | $20,000+ | Included |
| Interview moderation (2h x $100/hr) | $200,000 | Included |
| Analysis & synthesis (reporting) | $20,000–$70,000 | Included |
| Total Estimated Cost | $290,000–$340,000 | 22,999 |
| Cost per Interview Equivalent | $290–$340 | ~$23 |
🧠 Key Differences
- Synthetic Users includes analysis & synthesis by default, powered by AI + researcher tooling.
- No scheduling, coordination, or human moderation required.
- Run thousands of interviews in minutes, not months.
- Insights are ready-to-use, structured into themes, quotes, summaries, and strategic actions.
Links to plans
https://app.syntheticusers.com/subscription/price_1QzyfTBlQAbtJTlPJgGnwKVe 1000
https://app.syntheticusers.com/subscription/price_1QzyfsBlQAbtJTlPEphPf1Q0 2000
https://app.syntheticusers.com/subscription/price_1QzygEBlQAbtJTlP4F7u2HuG 3000
Last update May 29th 2025 — added comparative study